Returns & Exchanges
At Fine Fragrance, we want you to be completely enamored with your signature scent, which is why we offer a 30-day return policy for products in their original, unopened condition. If your selection isn't a perfect match, our streamlined process ensures a hassle-free exchange or full refund.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the order containing the item you wish to return to receive a Return Authorization number.
- 2.Prepare the Package
Carefully place the unused fragrance in its original luxury packaging, ensuring the cellophane seal is intact to qualify for a full refund.
- 3.Label and Ship
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our quality control team verifies the item's condition, your refund will be processed back to your original payment method within 5-7 business days.
